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A specialist returns and repair operation.

HDTech combines authorized repair, refurbishment, and disposition workflows to recover more value before products move to scrap.

Company overview

HDTech pairs operational scale with component-level repair depth.

Programs are supported by certified technicians, department-level workflows, and WAI Systems visibility from intake through final disposition.

Work

Returns lifecycle operations

Receiving, QC, refurbishment, repair, parts management, and disposition.

Customers

OEMs and channel partners

OEMs, retailers, distributors, 3PLs, and insurance/warranty administrators.

Location

City of Industry, California

West Coast operations hub for regional and national returns programs.

Facility

A facility organized around end-to-end program flow.

The City of Industry operations center is organized across Receiving, QC, Refurbishment, Parts, and Shipping to support high daily throughput with predictable turnaround.

CITY OF INDUSTRY FACILITY

Receiving

Intake and manifest control

Refurbishment

Repair and restoration benches

Parts

In-house inventory and forecasting

Shipping

Outbound logistics and disposition

Operating pillars

Certified operations with enterprise-ready credentials.

HDTech supports enterprise procurement requirements with quality and environmental certifications, WMBE credentials, and authorized OEM service partnerships.

ISO

ISO 9001

Quality Management Systems

ISO

ISO 14001

Environmental Management Systems

NMSDC

Minority-Owned Business Certification (WMBE)

WBENC

Women-Owned Business Certification (WMBE)

Responsibility

Circular economy execution with documented outcomes.

Refurbishment, parts harvest, and responsible recycling are routed by value-first disposition rules. HDTech can provide unit-level disposition records to support ESG and diversion reporting.

HD.

Engage

Find out what your returns are worth — before you write them off.

Share product type, expected volume, defect mix, and the current disposition path.

Request a quote